STANDARD TERMS AND CONDITIONS
1.In these Terms and Conditions the ‘Seller’ is ETHNICS Artists’ Co-operative and the ‘Buyer’ is the individual, group or corporation or other entity commissioning the purchase of the goods from the Seller. For the purposes of these Terms and Conditions the words ‘goods’ and ‘items’ shall have the same meaning.
2.ETHNICS Artists’ Co-operative subscribes to the right to privacy and undertakes to not provide any information concerning the Buyer, to any other organization.
3.Goods are hand-crafted and there may be small differences between items as illustrated and items shipped against orders. Colors, dimensions and shapes may vary, however quality will be consistent.
4.The Seller will promptly advise items not available at time of ordering and where possible, alternatives will be offered. Alternative items will not be shipped without the Buyer’s prior approval in each case.
5.Goods may be returned for refund. Reasons are not required however the Buyer’s comments will be valued.
Acceptance of returns are subject to the following:
i) Only items supplied directly by the Seller, are returnable.
ii) Returns must be sent not later than the FIFTH day after receipt by the Buyer.
iii) Durable packing materials must be used for the return shipment to the Seller.
iv) The Buyer may return the goods via surface mail or otherwise at the Buyer’s discretion.
v) The Buyer is advised to insure the goods being returned.
vi) The costs of packing, return shipment and insurance are for the Buyer’s account and are not refundable. Any collect charges for shipment will be deducted from money refunded, or if excessive, the Seller will refuse to pay such charges.
vii) When returning goods, the Buyer must at the same time advise the Seller by fax or e-mail of details of the items being returned, and of method of shipment.
viii) Proofs of receipt by the Buyer, and of return shipment to the Seller, must be sent per airmail to the Seller (not packed with goods being returned).
These Terms and Conditions are subject to the prevailing laws or regulations of the country or state to which the goods are being shipped.
Who we are: Our website address is: https://ethnicsart.com
What personal data we collect and why we collect it:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For users that register on our website we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
While you visit our site, we’ll track: Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping Shipping address: we’ll ask you to enter this so we can send you the order!
When you purchase from us,: we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:Send you information about your account and order,Respond to your requests, including refunds and complaints,Process payments and prevent fraud,Set up your account for our store,Comply with any legal obligations we have, such as calculating taxes,Improve our store offerings,Send you marketing messages, if you choose to receive them.
If you create an account: we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Our team members have access to this information to help fulfill orders, process refunds and support you.
Shop address: 34 Jaffa Road, Jerusalem